OVI TOOLS
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OVI TOOLS help center

Support & FAQ

Find quick answers below. Our Discord support community is coming soon.

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Where to start

Quick answers

Frequently asked questions

How do the one-week, one-month, and lifetime plans work?

Choose a plan on the tool's card or detail page before adding it to your cart. Each plan is a one-time purchase with no automatic renewal. Different plans for the same tool appear as separate cart entries. After Stripe confirms payment, the checkout confirmation displays a signed key for each license. The tools do not yet validate keys or enforce access periods.

Which payment methods can I use?

Stripe checkout supports credit and debit cards. Apple Pay and Google Pay may also appear when enabled and available for your device, browser, and region. The payment page shows the methods available for your order. Checkout remains unavailable until payments are enabled for the storefront.

Are these listings ready to purchase and download?

The catalog currently contains sample listings and ratings. License keys appear on the payment confirmation page after Stripe confirms payment, but product downloads and in-tool license validation are not available yet. Review the notices on the shop and checkout pages before proceeding.

What happens if I cancel payment?

Cancelling on Stripe returns you to the checkout page and keeps your items in your cart. You can review or change your selections before trying again.

Why might checkout be unavailable?

Payments are available when enabled for the storefront. If checkout shows that payments are unavailable, your cart stays saved in this browser so you can return later.

Can I log in with Google or Discord?

Google and Discord options on the login page are available when those sign-in methods are enabled. You can also create an account with your name, email, and password. An account does not provide a product license or download.

What do the tool status indicators show?

Indicators reflect the latest report published by the team. The status page refreshes automatically and includes update notes when available. An unknown indicator means a confirmed status has not been published; a stale indicator shows a previous report.

How do I contact support?

Our Discord support community is coming soon. Until it opens, check the answers here, tool status, and Tips & Tricks for guidance.

Can I use tools in public matches or private lobbies?

OVI TOOLS permits only supported offline or single-player use, or private sessions where the publisher and server owner explicitly permit the specific tool. Public and ranked use is prohibited. A private lobby is still online and does not automatically permit modifications. Prohibited use can result in permanent bans. Read the notice on each tool's page and the offline-use guidelines before use.